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Klaviyo email and SMS marketing for ecommerce

Agency Specialized in Klaviyo

Klaviyo can turn store data into emails and texts that fit each customer, but only if the data, the flows and the consent are set up well. We audit your account, build the key flows and segments, and report the revenue each one brings so you can see what is working.

At Avafa Consulting we review your situation first and tell you plainly whether this fits before you spend anything.
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What it is

Klaviyo: owned-channel marketing that depends on clean data and good flows.

Klaviyo is a marketing platform for email and SMS that connects to ecommerce stores and uses purchase and browsing data to send messages. Its main value is automation: flows that run on their own when a customer signs up, abandons a cart or buys.

Most accounts leave money on the table through missing flows, weak segmentation, poor deliverability setup or messy lists. We do not promise a revenue lift. We audit what exists, fix the foundation first, and measure each flow separately.

What is at stake right now

Data

Store and profile data connected

Flows are only as good as the events and properties that feed them.

Flows

Automations that run on their own

Welcome, abandoned cart, browse and post-purchase flows cover the moments that matter.

Consent

Lists built the right way

Clear sign-up and consent practices protect deliverability and your brand.

Comparison

Campaigns vs flows: where the value usually sits

Both have a place. Understanding the difference helps decide where to invest effort first.

AspectCampaignsFlowsWhat we do
TriggerSent on a date you chooseSent when a customer actsBuild flows first, then campaigns
EffortNeeds work every sendBuilt once, improved over timePlan a flow roadmap
Best forPromotions, launches, newsWelcome, cart, post-purchaseCover key moments
TargetingSegments you defineBehavior and profile dataRefine segments
ReadingPer sendPer flow over timeReport each separately

The table summarizes the method we follow at Avafa Consulting.

What we do at Avafa Consulting

What our Klaviyo agency service includes

From the first audit to the regular review: this is work that is maintained against a goal, not set up once and forgotten.

01Starting point

Account audit

We review your integration, lists, segments, flows, sign-up forms and sending setup to find the gaps.
02Strategy

Lifecycle plan

We define the customer journey and decide which flows and campaigns to build first.
03Flows

Flow design and build

We design and build or improve flows such as welcome, abandoned cart, browse abandonment and post-purchase.
04Segments

Segmentation

We build segments from purchase and engagement data so messages fit the customer.
05Delivery

Deliverability and list health

We check sender authentication, list hygiene and sending patterns that affect inbox placement.
06Ongoing

Testing and reporting

We test subject lines, content and timing and report revenue and engagement by flow and campaign.
Is it worth it?

When Klaviyo is worth it, and when it is not

It usually fits when

  • You run an online store with enough customers and orders to feed flows.
  • Your Klaviyo account has few automations or none.
  • Open rates or revenue from email have dropped.
  • You are moving from another email platform.

It usually fits worse when

  • You have very few contacts and no store data yet.
  • You cannot send messages with proper consent.
  • You expect email to fix a weak product or offer.

In those cases we start with the foundation of data and consent. Businesses that often benefit include ecommerce stores, subscription businesses and brands with repeat purchases.

How we work

How we work, step by step

  1. Free audit. We review your account, flows, segments and sending setup.
  2. Decision on fit. If the foundation needs work first, we say so.
  3. Roadmap. We rank flows and fixes by expected impact.
  4. Build. We build or improve the first flows and segments.
  5. Testing. We test content and timing against a baseline.
  6. Reporting. We report revenue and engagement by flow and decide the next build.
Measuring results

How we measure whether Klaviyo pays off

The useful measure is revenue and conversions attributed to each flow and campaign, read with the attribution window in mind, not only opens and clicks.

  1. We record a baseline of list size, engagement and revenue by flow.
  2. We launch changes one flow at a time where possible.
  3. We compare results with the baseline over a period agreed in advance.
  4. We keep what improves results and rework the rest.

Attribution in email platforms depends on windows and settings, so we explain what a number includes before we compare it with other channels.

First weeks

What to expect in the first weeks with a Klaviyo agency

We do not promise results or timelines. We describe the order of work so that you know at every moment what is being done and why.

Phase one: audit and data

We review the account, check the integration and fix data problems.

Phase two: first flows

We build or improve the highest-impact flows and segments.

Phase three: testing and reading

We test, read the results and decide what to build next.

Common mistakes

Common mistakes with Klaviyo

  • Sending campaigns without any core flows in place.
  • Emailing the whole list instead of segments.
  • Ignoring sender authentication and list hygiene.
  • Judging success by open rates alone.
  • Collecting contacts without clear consent.
Related services

Klaviyo inside a wider ecommerce plan

Email works best when product data and traffic are in good shape. See our eCommerce SEO work and the Google Merchant Center agency service for product feeds, and our Facebook Ads service for paid acquisition.

What we need from you

What we need to get started

Access to your Klaviyo account and your store platform, so we can review the integration and the data.

Before we start we agree who approves messages and which brand rules apply.

  • Klaviyo and store access.
  • Brand guidelines and past campaigns.
  • Your goals: revenue from email, repeat purchases or list growth.
One job, several names

Klaviyo agency, Klaviyo email marketing and ecommerce lifecycle marketing

Whether you search for a Klaviyo agency, Klaviyo email marketing help or lifecycle marketing for ecommerce, the work is the same: using your store data to send timely, relevant messages and measure them.

What lives in the account

The assets, settings and measurement that the work depends on, documented so your team can see them.

What we decide with you

Priorities, budget or effort, how long the test lasts and when to scale, maintain or stop.

Frequently asked questions

Frequently asked questions about Klaviyo

What does a Klaviyo agency do?

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It audits and manages your Klaviyo account: integration, lists and segments, flows, campaigns, sending setup and reporting.

Which flows should I build first?

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Usually a welcome flow, abandoned cart, browse abandonment and post-purchase. The audit tells us which ones fit your store and in what order.

Do you handle SMS?

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We plan SMS as part of the lifecycle, and consent and compliance rules must be in place first. We recommend you confirm legal requirements with your counsel.

Can you migrate us from another platform?

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Yes. We plan the move of lists, flows and templates so sending and consent history are handled carefully.

How do you improve deliverability?

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We check sender authentication, list hygiene and sending patterns, and adjust how often and to whom you send.

How do you measure results?

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We report revenue and conversions by flow and campaign, and explain the attribution window so numbers can be compared fairly.

Do you write the emails?

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We plan the messages and structure and write or review copy with you, based on your brand rules.

How long before we see results?

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Flows start collecting data as soon as they go live. We agree a reading period in advance and do not promise a revenue figure.

Do you guarantee results?

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No. Nobody can honestly guarantee rankings, sales or leads. We guarantee the method: clear goals, correct measurement and a written decision at the end of each test.

How do I get started?

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Request the free Klaviyo audit. We review your situation, tell you whether it fits your case and explain the plan before any work begins.
Let’s talk

Is your Klaviyo account earning what it could?

Tell us what you sell and what a customer is worth. We review your situation and tell you plainly whether this makes sense before you spend anything.

Avafa Consulting - Tu Nuevo Partner
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